Legal information
Business & consumer rights
Cyrazz Digital SolutionsLoolaan 41-76, 7314AD Apeldoorn, The Netherlands
Our registered address is used for administrative and legal purposes only. We do not receive visitors at this location.
Disclaimer
Groove Guru is not responsible for any sales gone wrong. Our motto is always “Buy the seller” and “If it seems too good to be true, it often is.”
Cooling-off period
14 days from the date of purchase (Art. 6:230o BW). Right expires early if you explicitly consent to immediate access and acknowledge loss of withdrawal right (Art. 6:230p sub e BW). This consent is requested at checkout.
Complaints procedure (B2C only)
Email support@grooveguru.nl with subject ‘Complaint’. We will respond within 5 business days. If unresolved, you may contact the EU Consumer Redress or the Dutch ACM (acm.nl).